Refund policy

Return & Exchange Policy

At Aspen & Fig, we want you to love your purchase! If you need to make a return, please review our policy below:

• Returns: You may request a return within 10 days of the delivery date. The first day starts on the date your order was actually delivered.
• Damaged Items: If your pot arrives broken, we will either issue a refund or send a replacement—just send us photos of the damage.
• Exchanges: We do not offer direct exchanges. If you’d like a different item, please follow the return process and place a new order.
• Return Process: For approved returns, we will provide you with a return shipping label.

To initiate a return or report a damaged item, please contact us at contactus@aspenandfig.com.